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Welcome to TICC's Designs

ticc's shop of handcrafted creations...

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Welcome to TICC's Designs. The products offered are handmade by me. I make every effort to satisfy all customers. Please keep in mind that because items are handmade, they could vary in texture, color and shape, and some individual variation can be expected. I want you to be happy with all purchases, and if for any reason you feel that I have misrepresented the product please let me know.

 

Payment

 

I accept PayPal only at this time. Sorry, no personal checks. Payments are due within 3 days of purchase or the order will be cancelled. If you do not wish to proceed with your transaction after submitting it, please let me know so that I may cancel the transaction and  return the item(s) back to stock.

 

I’d be happy to reserve item(s), just send me a convo, and I will get back to you as soon as I can. I know what it’s like to want an item and need some extra time to purchase.

 

If you live in Texas, the state law requires that I add sales tax (8.250%) to your transaction.

  

Shipping

Purchases are shipped within 1-3 days from receipt of payment. If there will be a delay in shipping for some reason you will be notified of the delay. Your item(s) will be well packed in a box suitable for gift giving and placed inside a bubble mailer. I take care to make sure that everything arrives safely.

 

Domestic

I ship by United States Postal Service First Class with confirmed delivery for most items shipped, although some will be shipped Priority Mail if unable to send First Class. The estimated delivery time is based on where the item is going, the handling time, the shipping service selected, and when cleared payment is received.United States is usually 3-5 working days. I’m not responsible for shipping service transit times, which may vary, particularly during peak periods.

 

International

I ship by United States Postal Service First Class International with no ability to track or confirm packages, therefore I cannot guarantee these items. The estimated delivery time is based on where the item is going, the handling time, the shipping service selected, and when cleared payment is received.Canada takes 7-10 working days. Other countries can take up to 15 working days. I’m not responsible for shipping service transit times, which may vary, particularly during peak periods.

 

If you see something you like that isn’t setup for international shipping please convo me, and I will calculate shipping. The items not listed for international shipping will be higher due to being over the 4 lbs for first class, and having to be sent as Priority Mail International.

 

While I am happy to ship internationally, there are some countries that strictly prohibit my materials and products for import, and the United States Postal service does not deliver to all countries. Be aware of your countries restrictions and abide by them.

 

International customers are responsible for any custom fees, taxes, VAT, and/or duties associated with shipping to their respective countries, should they be assessed. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery, are at the discretion of your country’s tax regulations, and I am not responsible for those types of charges. These charges are the responsibility of the buyer. For additional information, please refer to your local customs agency.

 

Refunds and Exchanges

 

Please be careful to select only items that you are interested in. I want you to be happy with your purchase. If for any reason you feel I have misrepresented the product you can return it within 7 days from receiving the product. Please contact me before returning an item. Returned items should be in new, unworn condition in the original packaging. Refunds will be given once the product is received. Please note, shipping charges will not be refunded.

 

In the case of an item being damaged from shipping,please notify me as soon as you receive it. Please keep in mind that each piece is unique and I will do my best to replicate your original purchase since I only make one of each item, or I will ship another item of your choice upon the return of the item.

 

There will be no refunds on custom orders unless they are lost in transit. However if you place a custom order I will provide you with photographs prior to shipment. 

Additional Policies and FAQs

 

TICC reserves the right to cancel any order if order contains inaccurate information, and any other reasons not stated. If an order is cancelled you will be notified within 1 business day and a full refund will be processed on your payment.

 

Custom orders are accepted, within reason. If you would like an item specifically made, please contact me via email, and we will discuss what you would like made so I can determine if your request is possible.

 

Privacy Contact Information

 

TICC's Designs welcomes your questions, concerns, or comments about my website policy. Please email me at

admin@troubleink-craftycrafts.com.

 

Thank you for taking time to visit my site and all suggestions are welcome.